Warranty and Service

Wilton warrants every product they sell against manufacturers’ defects. If one of our tools needs service or repair, please contact Technical Service by calling 1-800-274-6846, 8AM to 5PM CST, Monday through Friday

Warranty Period

The general warranty lasts for the time period specified in the literature included with your product or on the official Wilton branded website.

 

  • Wilton products carry a limited warranty which varies in duration based upon the product. (See chart below) 
  • Accessories carry a limited warranty of one year from the date of receipt. 
  • Consumable items are defined as expendable parts or accessories expected to become inoperable within a reasonable amount of use and are covered by a 90 day limited warranty against manufacturer’s defects. 

 

What is Covered

This warranty covers any defects in workmanship or materials subject to the limitations stated below. This warranty does not cover failures due directly or indirectly to misuse, abuse, negligence or accidents, normal wear-and-tear, improper repair, alterations or lack of maintenance. 

Who is Covered

This warranty covers only the initial purchaser of the product from the date of delivery.  

How to get Technical Support

Please contact Technical Service by calling 1-800-274-6846. Please note that you will be asked to provide proof of initial purchase when calling.

If a product requires further inspection, the Technical Service representative will explain and assist with any additional action needed.

Wilton has Authorized Service Centers located throughout the United States. For the name of an Authorized Service Center in your area call 1-800-274-6846 or use the Service Center Locator on the Wilton website.

More Information

Wilton is constantly adding new products. For complete, up-to-date product information, check with your local distributor or visit the Wilton website.

How State Law Applies

This warranty gives you specific legal rights, subject to applicable state law.

Warranty

Product Listing with Warranty Period

 

    90 Days

  • Parts and Consumable Items
 

  

    Lifetime

  • Wilton Branded Products
 

NOTE: Wilton is a division of JPW Industries.  References in this document to Wilton also apply to JPW Industries or any of its successors in interest to the Wilton brand.

Limitations on this Warranty

WILTON LIMITS ALL IMPLIED WARRANTIES TO THE PERIOD OF THE LIMITED WARRANTY FOR EACH PRODUCT. EXCEPT AS STATED HEREIN, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 

WILTON SHALL IN NO EVENT BE LIABLE FOR DEATH, INJURIES TO PERSONS OR PROPERTY, OR FOR INCIDENTAL, CONTINGENT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 

Wilton sells through distributors only. The specifications listed in Wilton printed materials and on official Wilton-branded website are given as general information and are not binding. Wilton reserves the right to effect at any time, without prior notice, those alterations to parts, fittings, and accessory equipment which they may deem necessary for any reason whatsoever.