FAQ's

To register your product online, please visit online product registration page. If you have questions or encounter any issues while registering your product, please call Customer Relations at 800-274-6848 - 8:00 a.m. to 5:00 p.m. (CST, Monday - Friday).

All products must be returned to the distributor where the item was purchased. If a distributor has moved or closed call Customer Relations at 800-274-6848 - 8:00 a.m. to 5:00 p.m. (CST, Monday - Friday) for assistance.

Warranty information can be found in your product manual. If you did not receive a manual or need a replacement, please visit our Manuals Section to download an electronic version.  If you still have additional questions, please contact Customer Relations at 800-274-6848 - 8:00 a.m. to 5:00 p.m. (CST, Monday - Friday). 

Download any of our catalogs directly through the Catalogs page. Hard copies of catalogs can be ordered either directly through Wilton Tools by calling Customer Relations at 800-274-6848 - 8:00 a.m. to 5:00 p.m. (CST, Monday - Friday) or by contacting your local distributor.

Manuals can be downloaded from the Manuals page or from the individual products pages.

All products and accessories are available through distributors only. Please use our Where To Buyfeature to find a distributor nearest your location.

Replacement parts can be purchased directly from WiltonTools via our website on the Replacement Parts page or by calling Customer Relations at 800-274-6848 - 8:00 a.m. to 5:00 p.m. (CST, Monday - Friday). Replacement parts can also be purchased through distributors. Make sure to call ahead for availability. Not all distributors carry all products and product parts.

Our website does not show product pricing because we do not sell directly to the public. Only our distributors carry pricing information. Pricing for replacement parts however can be viewed on our site on the Replacement Parts page or by clicking on a replacement parts link on any of the individual product pages.

To obtain repair service on your product visit our Authorized Service Center page to use our ASC locator to find an authorized repair center nearest you.

Visit our Contact Us page to fill out a form to be submitted directly to our Customer Service Team. For technical service concerning Wilton retail products please call 800-274-6846 - 7:00a.m. to 5:30 p.m. (CST, Monday - Friday). For technical service concerning Wilton vises, clamps and hand tools please call 800-274-6846 and press 9 - 8:00 a.m. to 5:00 p.m. (CST, Monday - Friday).